Verification (KYC)
Why identity verification is needed, how to complete it and how long it lasts.
Identity verification (KYC) is required for any withdrawal of real money — from a funded account or a welcome account. You can trade without it.
How to complete it
- Open Settings → Verification in your dashboard.
- Click Start verification — the page of our verification partner Didit opens.
- Take a photo of your ID document (for example, a passport or ID card) and complete the face check — a short selfie video.
- Return to the dashboard: the status updates by itself, usually within a few minutes.
Requirements
- You are 18 or older.
- The document is valid and belongs to you.
- You verify without a VPN or Tor, in good lighting, with the whole document in the frame.
- The document's country is not on the list of countries restricted for withdrawals.
Validity
An approved verification lasts 180 days. You can renew it 30 days before it expires — in the same section.
If verification fails
The verification page shows the reason. You can make up to 3 attempts a day. The rejection limit is 5: after that, a new verification is only possible through support — write to [email protected].
Your data
Didit runs the check; we receive the result and the document's country, but we don't store the document number. More in our Privacy Policy.
Important. One document — one person: you can't verify with someone else's document or use one document on several accounts.